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Connect Claude to ecvision

Add ecvision to Claude in three steps, approve one workspace, and ask about your rivals with real figures. Plus every snag, why, and the fix.

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Add ecvision to Claude once. After that, ask about your rivals in any chat and get figures with the day they were read.

Three steps to put ecvision inside Claude: open its connectors (4 clicks), paste your ecvision link, approve one workspace.

1. Open Claude's connectors

On ecvision, open MCP in the sidebar and pick Claude. The Open Claude's connectors button takes you most of the way. If it lands somewhere else, go by hand: Customize › Connectors › + Add › Add custom connector.

4 clicks in Claude: Customize, Connectors, + Add, Add custom connector.

Name the connector ecvision and paste this address. It is the same for every AI.

https://api.ecvision.ai/mcp

3. Approve one workspace

Claude opens ecvision's Approve screen. Pick the workspace it may read, then press Approve. It reads, and changes nothing.

ecvision's Approve screen for Claude: one workspace picked out of two.

4. Ask your first question

Ask Claude: “List the stores I track in ecvision.” The MCP page turns to “Connected — Claude just read your board.” the moment it does.

One dot per check the AI connect page makes; the fourth is lit, when Claude first read the board.

If something doesn't work

Messages the connect flow can show, by step: open 1, copy 0, approve 4, first question 3.

I can't find Connectors in Claude

Why. Our button opens Claude's settings, but Claude doesn't document that link, so it can land on another page.

Fix. Go there by hand: Customize › Connectors › + Add › Add custom connector.

It says Claude was not connected

“This plan's MCP connection limit has already been reached. Claude was not connected, and nothing was granted.”

Why. Each plan connects a set number of AIs at once: Starter 1, Growth 4. Free connects none.

Fix. Disconnect one you no longer use (open MCP in the sidebar), or move up a plan. The screen links both.

It says my session could not be verified

“Your session could not be verified”

Why. Your ecvision sign-in ran out while the Approve screen was opening.

Fix. Sign out, sign back in, then start again from step 1 in Claude.

It says Claude could not be connected

“Claude could not be connected (…). Nothing was granted.”

Why. A check failed before anything was saved. The code in brackets says which one.

Fix. Start again from step 1. If it happens twice, send us the code in brackets.

It's reading the wrong workspace

Why. Each connection reads the one workspace you picked when you pressed Approve.

Fix. Disconnect it on the MCP page, connect again, and pick the other workspace.

The page still says “Waiting for the first question…”

Why. Adding the connector isn't enough: the page turns to Connected the first time Claude reads your board. It checks every 10 seconds and stops after 15 minutes.

Fix. Ask Claude “List the stores I track in ecvision.”, then reload the MCP page.

Claude answered, but not from ecvision

Why. Claude decides when to use a connector, and a general question may not need one.

Fix. Name it: “Using ecvision, which of my rivals launched the most ads this month?”

Can it change anything in my account?

Why. No. It reads, and only the one workspace you picked.

Fix. Disconnect it any time on the MCP page.